Manufacture and online sale dance shoes for men, women and children. Dance shoes for Standard dances, Tango dances, Latin dances, Caribbeans dances, Ballroom dances and Group dances. Dance Shoes handcrafted in Italy with natural materials.

Terms of sale

For complete version of "Terms of sale" please see the Italian version at http://www.vitielloscarpedaballo.it/condizionidivendita/

These terms and conditions of sale ("Terms") govern the terms and conditions of products sale ("Products") sold on the site Vitiello Dance Shoes.

All sale contracts of Products from Vitiello Dance Shoes to (the "Customers") are governed by these Terms and Conditions of sale, which form an integral and essential part of any proposal, order and purchase order confirmation of the Products.

The conditions of sale apply to order are those in effect at the order date.

1. Products: Price and Features
1.1 All products prices published by Vitiello Dance Shoes are inclusive of VAT unless otherwise specified. The new products prices published byVitiello Dance Shoes cancels and replace the previous price, and are subject to availability of products. Vitiello Dance Shoes reserves right to confirm or modify the products prices published on its website or in brochures and advertising material, upon confirmation of the Customer.

1.2 The Products are not provided under test and the Customer is responsible for the choice of ordered products.


2. Orders - billing
2.1 All Products orders transmitted to Vitiello Dance Shoes should be complete in every part and must contain all the elements needed for the proper identification of ordered products. Each Products order transmitted to AAA Vitiello Dance Shoes is a Customer contract proposal and, therefore, will be binding on Vitiello Dance Shoes only if confirmed by Vitiello Dance Shoes same with the acceptance. Processing an order byVitiello Dance Shoes is equivalent to confirmation and acceptance of the order.

2.2 Vitiello Dance Shoes reserves the right to not accept incomplete orders or not properly completed. In case of failure to perform the order by Vitiello Dance Shoes, if is due the unavailability of products ordered by customer, Vitiello Dance Shoes will provide, as soon as possible, information to the customer, by reimbursing the amounts, if he has already paid, for the provision not performed. In this case the customer has no right to any reimbursement or damages or compensation.

2.3 The fiscal documentation, relating to the ordered Products, will be emitted in paper form by Vitiello Dance Shoes and included inside the pack, when Products will be shipped to Customer. If Customer is a VAT owner, and wish to receive a invoice in its own name, the Customer must indicate it into order request. In absence Vitiello Dance Shoes will not emit fiscal invoice.


3 Delivery of Products
3.1 All products delivery costs are paid by the customer. All deliveries are normally handled by MAILBOXES ETC that will choose, at his discretion, the best express courier that suit his needs and those ofVitiello Dance Shoes.

3.2 INSERIRE QUI I TEMPI DI CONSEGNA ESTERI

3.3 The delivery terms indicated by Vitiello Dance Shoes refers to available Products in their stores and, even though carefully considered, it shall be deemed not binding for Vitiello Dance Shoes, which can confirm or change, depending of actual needs. Any delivery delay of less than 30 (thirty) days shall not entitle to the customer to refuse Products delivery or claim damages or compensation whatsoever.

3.4 For products not in stock, characterized by a not immediately available, will be added to 20 working days (added to standard time delivery) because it will be manufactured at factory. All orders containing items in stock and not immediately available, will be shipped with a single delivery, after the realization.

3.5 Other conditions and terms of delivery will be agreed between the Customer and Vitiello Dance Shoes and accepted in writing by Vitiello Dance Shoes


4. Special offers and gifts
4.1 Any special offers promoted by Vitiello Dance Shoes are valid until exhausted and, in any case, a re subject to availability of related products of Vitiello Dance Shoes. Any special offers promoted by Vitiello Dance Shoes are not cumulative. The gifts Products or in special offer might packed in promotional packs

4.2 If a special offer promoted by Vitiello Dance Shoes involves sending a free product along with one or more products purchased, the customer will be entitled to have the free product only if it has been expressly requested by the customer in the order to Vitiello Dance Shoes until exhaustion.

4.3 No support or replacement is provided for any free products received dal Cliente.


5. Warranties and Support Products
5.1 Vitiello Dance Shoes guarantees the only material products integrity upon delivery (hereinafter the "Warranty Vitiello Dance Shoes"). Vitiello Dance Shoes does not assume any responsibility for any damage direct or indirect, which also may derive from misuse of the product by the customer. Any defects covered by "Warranty Vitiello Dance Shoes" will be denounced from customer, on pain to forfeiture, not later than 14 (fourteen) days from the date of delivery. In case of operability of the "Warranty Vitiello Dance Shoes", the customer will be entitled to the replacement of damaged products upon return of the same, having no right to compensation of any damage also additional. The shipping costs required for the Products replacement shall be borne ofVitiello Dance Shoes.

5.2 Without prejudice the provisions of article 5.1, Vitiello Dance Shoes does not provide any additional warranty on products


6. Withdrawal right
6.1 Under Article 5 D. Decree 22 May 1999 No 185, and under European Directive 2011/83 "Rights of Consumers", the Customer (if it qualifies as a "consumer" under Article 1 letter b) of D. Decree 22 May 1999 No 185) has right to withdraw from contract and return ordered Products, without penalty and without giving any reason, within a period of 14 (fourteen) working days from Products receipt.

6.2 The right of withdrawal, referred to in Article 6.1, must be exercised from customer, on penalty of forfeiture, sending an communication to the following address:

Vitiello Dance Shoes
Via Dei Fauni, n°27
00019 Tivoli Terme - Rome - Italy
Tel/Fax: +39 0774 354324

within a period of 14 (fourteen) working days from Products receipt. The communication can be sent, within the same period, by telegram or fax to +39 0774.35.43.24 or by email at info@vitiellodanceshoes.com email address.

6.3 All returned products, that will be perfectly intact and in their original packaging, and accompanied by any gadget that Vitiello Dance Shoes has sent, must be authorized from Vitiello Dance Shoes Customer Service who will issue a return authorization number (RMA). Once you receive the RMA, the customer can resend the product, specifying the RMA number on the box, to the following address:

Vitiello Dance Shoes
Via Dei Fauni, n°27
00011 Tivoli Terme - Rome - Italy
Tel/Fax: +39 0774 354324

We will not accept parcels on delivery.

6.4 Once we received the Products (and we verified their integrity)Vitiello Dance Shoes ,as soon as possible, will credit the customer the cost of returned products (as indicated on the invoice), deducting the shipping amount that will definitively borne by the customer.


7. Product change
7.1 The customer may request a change of product purchased within 14 days of receipt of the products. He may require only changes in size, color or model of the product purchased.

7.2 The product change, referred to in Article 7.1, shall be exercised from customer, on penalty of forfeiture, sending an email to info@vitiellodanceshoescom specifying the order number and the reason for return. The customer service will check the presence of the new product in stock requested by the customer. If product is in stock you will receive an confirmation presence email of the required product. Then the customer will, at its own expense and with any courier, send the goods at:

Vitiello Dance Shoes
Via Dei Fauni, n°27
00011 Tivoli Terme - Rome - Italy
Tel/Fax: +39 0774 354324

We will not accept parcels on delivery.

7.3 The goods must be sent in the same condition in which it was received, including boxes, packaging, labels, envelopes and any accessory gadgets. On receipt of the returned goods we will make a goods inspection and The new product will be sent to the customer with shipping paid by Vitiello Dance Shoes


8. Place of jurisdiction Without prejudice to any applicable mandatory provisions of law for the consumers protection (as defined under article 1 letter b) of Legislative Decree No 22 May 1999 185), any dispute related to these General Conditions, shall be referred to the exclusive jurisdiction of the Court of Tivoli (RM) in Italy.

In accordance with the effects of Articles 1341 and 1342 of the Civil Code, the Customer declares to have carefully read and understood and agree to the following specific clauses of the General Conditions of sale Vitiello Dance Shoes: 1.1, 1.2, 2.1, 2.2, 2.3, 3.1, 3.2, 3.3, 3.4, 3.5, 4.1, 4.2, 4.3, 5.1, 5.2, 6.1, 6.2, 6.3, 6.4, 7.1, 7.2, 7.3 e 8